RESEARCH FOCUS
My research has focused on the different facets of strategic management of technology– from technology sense-making to enterprise digitization initiatives and change management, data governance, internal controls, information security, and performance measurement.
RESEARCH IMPACT
My work has been cited over 2000 times in peer-reviewed journals and also significantly influenced practice. One particular article (Shaping Up for E-Commerce) has been cited over 1000 times. Numerous organizations (both for-profit and non-profit) have benefitted from my work on enterprise IT governance issues, especially in the area of IT value management.
PUBLICATIONS, WHITE PAPERS, and PRESENTATIONS
Chatterjee, D. (2021). Cybersecurity Readiness: A Holistic and High-Performance Approach, SAGE Publishing
Chatterjee, D., Barsainyan, T., Hazari, A., Kish, K., and Reene, F. (under review). Car Buying in the Digital Age: Key Elements of an Ideal Dealership Experience. SAGE Business Cases.
Benz, M. and Chatterjee, D. (2020) “Calculated Risk? A Cybersecurity Evaluation Tool for SMEs,” Forthcoming in Business Horizons.
Chatterjee, D. (2019) “Should Executives Go To Jail Over Cybersecurity Breaches,” Journal of Organizational Computing and Electronic Commerce, 29(1), pp. 1-3.
Abraham, C., Chatterjee, D., and Sims, R. (2019) “Muddling through Cybersecurity: Insights from the U.S. Healthcare Industry,” Business Horizons, https://doi.org/10.1016/j.bushor.2019.03.010
Doherty, E., Holmes, J., and Chatterjee, D. (2018) “Leadership: Insights in the digital context,” Research Monograph. Innovation Value institute, Ireland.
Chatterjee, D. (2018) “High Performance Culture is Essential In Cyber Warfare.”
Chatterjee, D. (2018) “Muddling through cybersecurity: Insights from the U.S. healthcare industry” presented at Decision Sciences Institute (DSI) 2018 Annual Meeting in Chicago, Illinois.
Abraham, C., Chatterjee, D., and Sims, R. (2018) “Muddling through cybersecurity: Insights from the U.S. healthcare industry,” Abstract accepted in the Decision Sciences Institute 2018 Conference Proceedings, Chicago, Illinois.
Chatterjee, D. (2018) “High Performance Culture is Essential in Cyber Warfare,” Cybersecurity Collaborative Webinar, December 6, 2018.
Chatterjee, D. (2018) “Cornerstones of a High-Performance Security Culture,” Keynote Speech, RFG 100 Digital Business Transformation Summit, December 6, 2018.
Chatterjee, D. (2018) “Too much data..Too little Information? Advancing Informatics in Government and Industry,” panel discussion, Georgia Informatics Institute for Research and Education, Continuing Education Center, The University of Georgia, Nov 30, 2018, Athens, GA.
Chatterjee, D. (2018) “Enterprise Digitization Trends and Implications,” Centers for Disease Prevention and Control (CDC) University Workshop, Nov 28, 2018, Atlanta, GA.
Chatterjee, D. and Benz, M. (2018) “Establishing a Security Culture of Joint Ownership, Partnership & Accountability Between Business and Technology Leaders,” Cybersecurity Collaborative Q&A, moderated by Stuart Cohen, Oct 24, 2018.
Chatterjee, D. (2018) “Cybersecurity Preparedness for Baby Boomers,” Life Plus Show with host Audrey Galex, AIB Network, September 12, 2018.
Chatterjee, D. (2018) “Life Aboard U.S. Nuclear Submarine: What Has That To Do With Cyber Security Best Practices?” ISACA South Florida Chapter, Plantation, Florida, May 10, 2018.
Chatterjee, D. (2018) “Evolve Your Security Strategies: Protecting Key Intellectual Property,” Midmarket CIO Forum, Savannah, GA, April 10, 2018.
Chatterjee, D. (2018) “Impact of Artificial Intelligence/Machine Learning on the Future of the Work Force,” Moderator of a Panel Discussion at UIBS GeorgiaTech CIBER Seminar: Disruptive Technologies: Implications for Global Workforce and Markets, Georgia Tech, April 4, 2018, Atlanta, GA.
Chatterjee, D. (2018) “Life Aboard A U.S. Nuclear Submarine: What Has That Got To Do With Cyber Security Best Practices? Society for Information Management (SIM) South Florida CIO Forum, Feb 21, 2018, Plantation, Florida.
Chatterjee, D. (2018) Cybersecurity Radio Interview, Closer Look with Rose Scott Show, WABE Atlanta (National Public Radio Affiliate) 91.1 FM, January 5, 2018.
Chatterjee, D. (2017) “Examining the Cybersecurity Preparedness of Firms: A High Reliability Organization (HRO) Perspective,” 12th European Conference on Information Systems, Genoa, Italy, Sept 15, 2017.
Chatterjee, D. (2017) “Cyber Security and Customer Trust,” John Cabot University, Rome, Italy, Sept 12, 2017.
Chatterjee, D. (2017) “How High-Reliability Organizations Earn Customer Trust: From Concept to Reality,” 16th European Conference on Cyber Warfare and Security, Dublin, Ireland, June 29-30, 2017.
Chatterjee, D. (2017) “How High-Reliability Organizations Earn Customer Trust: From Concept to Reality,” Salesforce TechTalk Forum, San Francisco, CA, May 22, 2017.
Chatterjee, D. (2016), “CIO Paradox: Contraditions of IT Leadership,” Invited Panelist, PremierCIO Forum, , Atlanta, GA, March 30, 2016.
Chatterjee, D. (2015) “Enterprise Data Governance in a Big Data Environment,” Moderator, PremierCIO Forum, Atlanta, GA, March 31, 2015.
Chatterjee, D. (2015) “Enterprise Data Governance,” Moderator, SIM Atlanta Meeting, February 27, 2015.
Chatterjee, D. (2014) “Who is Responsible for Information Security? IT or Business or Both,” Moderator, CIO Forum and Executive IT Summit, Atlanta, GA, April 15, 2014.
Kosalge, P., and Chatterjee, D. (2011). “Look Before You Leap into ERP Implementation: An Object Oriented Approach to Business Process Modeling,” Communications of the Association for Information Systems, Vol. 28, Article 30, May 1, 2011.
Chatterjee, D. (2011). “The Criticality of IT Value Management: A Reality Check,” SAP-sponsored white paper.
Chatterjee, D. (2011). “Developing and Sustaining High Performance IT Organizations: The Role of IS Leadership,” CIO Forum and Executive IT Summit, May 2011, Atlanta, GA.
Segars, A.H., and Chatterjee, D. (2010). “Diets That Don’t Work: Where Enterprise Resource Planning Goes Wrong,” Wall Street Journal & MIT Sloan Management Review, August 23, 2010.
Chatterjee, D. (2009). “Measuring and Communicating the Business Value of IT,” CIO Forum and Executive IT Summit, May 2009, Atlanta, GA.
Chatterjee, D., Mitra, S., and Sambamurthy, V. (2008). “Metrics for IT Management: A CIO’s Guide,” Advanced Practices Council of the Society for Information Management, October 2008, Philadelphia, PA.
Chatterjee, D. (2008). “Bridging the Digital Divide in Organizations,” SIMposium, November 2008, Orlando, Fl.
Chatterjee, D. (2008). “The Significance of Data Quality Management,” SIM Atlanta Chapter Meeting, September 2008, Atlanta, GA.
Chatterjee, D. (2007). “Developing and Leveraging Electronic Partnering Capabilities,” Hearst Corporation IT Executive Retreat, April 2007, Colbert, GA.
Chatterjee, D. (2007). “Is ROI the Best Method for Selecting IT Projects,” SIM Atlanta Chapter Meeting, November 2007, Atlanta, GA.
Chatterjee, D. (2007). “Managing Risks through Electronic Partnerships,” MIT Center for IS Research Workshop, September 2007, Massachusetts Institute of Technology, Boston, MA.
Chatterjee, D., Segars, A. H., Watson, R. T. (2006). “Realizing the Promise of E-Business: Developing and Leveraging Electronic Partnership Options,” California Management Review, 88(4), 60-83.
Chatterjee, D. (2006). “Electronic Partnership Forms and Configurations: A Risk- Based View,” The Gerry DeSanctis Conference at Duke University, March 2006, Durham, NC.
Chatterjee, D. (2006). “A Dual Risk Analysis of Electronic Partnerships Options,” AIMS International Conference on Management, Indian Institute of Management, 2006, Calcutta, India.
Chatterjee, D. (2006). “Refocusing IT towards Innovation,” SIM Atlanta Chapter Meeting, October 2006, Atlanta, GA.
Chatterjee, D. and Segars, A. H. (2006). “Assessing e-Business Capabilities and Effectiveness: A Set of Key e-Business Metrics,” International Journal of Infonomics, 1-8.
Chatterjee, D. and Segars, A. H. (2003). Transformation of the Enterprise through e-Business: An Investigation of Opportunities, Challenges, & Best Practices. Chicago, Il.: Society for Information Management.
Chatterjee, D. (2003). “Transformation of the Enterprise through E-Business: Lessons and Insights from the Field,” SIMposium, October 2003, New York City, NY.
Chatterjee, D., Watson, R. T. (2005). “Infosys Technologies Ltd.: Unleashing CIMBA,” Journal of Cases on Information Technology, 7(4), 81-96.
Chatterjee, D., Grewal, R. and Sambamurthy, V. (2002). “Shaping up for E-commerce: Institutional Enablers of the Organizational Assimilation of Web Technologies,” MIS Quarterly, 26(2), 65-89.
Chatterjee, D., Richardson, V. and Zmud, R.W. (2002). “Examining the Shareholder Wealth Effects of New CIO Position Announcements,” MIS Quarterly, 25(1), 43-70.
Chatterjee, D., Pacini, C. and Sambamurthy, V. (2002). “The Shareholder Wealth and Trading Volume Effect of IT Infrastructure Investments,” Journal of Management Information Systems, 19(2), 7-42.
Looney, C. and Chatterjee, D. (2002). “Web Enabled Transformation of the Brokerage Industry: Analysis of Emerging Business Models,” Communications of the ACM, 45(8), 75-81.
Chatterjee, D. (2002). “Transformation of the Enterprise through E-Business,” Executive Presentation, Advanced Practices Council of the Society for Information Management, September 2002, Chicago, IL.
Chatterjee, D. (2002). “Transformation of the Enterprise through E-Business,” Executive Presentation, Advanced Practices Council of the Society for Information Management, May 2002, Chicago, IL. Chatterjee, D. (2002). “Transformation of the Enterprise through E-Business,” Executive Presentation, Advanced Practices Council of the Society for Information Management, January 2002, Chicago, IL.
Chatterjee, D. (2002). “Collaborative Commerce: Trends and Best Practices,” Infosys Corporation, June 2002, Bangalore, India.
Kayworth, T., Chatterjee, D. and Sambamurthy, V. (2002). In M. Khosrowpour (Ed.), Theoretical Justifications for IT Infrastructure Investments, (pp. 73-89). Advanced Topics in Information Resource Management, Idea Group Publishing.
Chatterjee, D. and Jessup, L. (2001). “SAFECO: Leveraging the Web in a Knowledge-Based Service Industry,” Annals of Cases on Information Technology, 3, 226-243.
Chatterjee, D. (2001). “Transformation of the Enterprise through E-Business,” Executive Presentation, Advanced Practices Council of the Society for Information Management, October 2001, Chicago, IL.
Chatterjee, D. (2001). “Transformation of the Enterprise through E-Business,” Executive Presentation, Advanced Practices Council of the Society for Information Management, May 2001, Chicago, IL.
Chatterjee, D. (2001). “Transformation of the Enterprise through E-Business,” Executive Presentation, Advanced Practices Council of the Society for Information Management, February 2001, Chicago, IL.
Kayworth, T., Chatterjee, D. and Sambamurthy, V. (2001). “Theoretical Justification of IT Infrastructure Investments,” Information Resource Management Journal, 14(3).
Pacini, C., Chatterjee, D. and Sambamurthy, V. (2001). “The Shareholder Wealth and Trading Volume Effects of IT Infrastructure Investments,” Proceedings of The American Accounting Association Conference.
Looney, C. and Chatterjee, D. (2000). “Measuring Nature and Extent of Organizational Use of the WWW: Development of a Coding Scheme,” Proceedings of the 2000 Information Resource Management Association Conference.
Chatterjee, D. (1998). Managing the Merger Process: A Conceptual and Empirical Insight into Boeing’s Performance. A Whitepaper, Seattle, WA.: The Boeing Company.
Chatterjee, D. and Sambamurthy, V. (1999). “Business Implications of Web Technology: An Insight into Usage of the World Wide Web by U.S. Companies,” Electronic Markets – The International Journal of Electronic Commerce & Business Media, 9 (1& 2), 126-131.
Chatterjee, D. (1999). “Creating Business Value through E-Commerce: Insights from the Insureco Study,” E-Business Workshop, Indiana University, October 1999, Bloomington, IN.
Chatterjee, D. and Sambamurthy, V. (1997). “Leveraging The Web Business Potential: The Influence of Organizational and Web Management Characteristics,” Proceedings of the International Conference on Information Systems.
Kayworth, T., Sambamurthy, V. and Chatterjee, D. (1997). “A Conceptual Framework of Information Technology Infrastructure: The Critical Link of Technology Standards,” Proceedings of the Americas Conference On Information Systems.[/cs_content_seo]