Richard Biever, Chief Information Security Officer, Duke University, shares valuable insights on how to create an effective CISO function. In a wide-ranging and substantive discussion that touched upon key aspects of cybersecurity governance, Richard shared his philosophy and approach to a) building strong relationships, b) creating a strong sense of agency and ownership, c) communicating effectively, d) protecting against ransomware attacks, e) creating and sustaining a high-performance information security culture, and more.
Memorable Richard Biever Quotes/Statements
“Security is everybody’s responsibility and that is a culture that is really important to bring into an organization.”
“Finding that balance of how the security function can be an enabler and a good partner within the organization.”
“A lot of it is about telling a story, and I think cybersecurity has come a long way in that regard.”
Timestamps
2:55 – What does it take to be an effective CISO?
5:33 – What mechanisms do you have in place to be an effective listener?
7:58 – How do you effectively communicate the dos and don’ts? How do you approach cybersecurity communication at your institution?
11:57 – How do you customize communication? What mechanisms are in place to do that?
15:08 – What are some steps and measures to protect against ransomware attacks?
21:00 – How can CISO’s help create and sustain a high-performance information security culture?
27:22 – When it comes to students, how are you able to build that kind of relationship where students have a sense of ownership?
31:17 – How do you ensure that academic departments and initiatives are taking the appropriate steps to minimize security risk exposure?
35:18 — What is the single biggest hurdle that you face on a day-to-day basis? How do you cope with it?
39:40 – What performance measures do you track?
43:55 – Any final words of wisdom?
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